Privacy Policy
How we collect, use, and protect your information
Who We Are
The Roswell First Responders Foundation ("RFRF," "we," "our," or "us") is a 501(c)(3) nonprofit organization based in Roswell, Georgia (EIN: 93-4909263). This Privacy Policy describes how we collect, use, and protect information about visitors to our website at roswellfirstresponders.org.
Information We Collect
We collect information in the following ways:
Information you provide directly
- Contact form — name, email address, phone number (optional), and the content of your message
- Donation form — name, email address, billing address, and payment details (processed securely by Stripe; we do not store full card numbers)
- Newsletter signup — email address
- Event RSVP / ticket purchase — name, email address, and event preferences
Information collected automatically
- Usage data — pages visited, time on site, referring URL, and general location (country/city), collected via Google Analytics 4
- Device information — browser type, operating system, and screen resolution
- We do not use tracking cookies beyond those required for Google Analytics and Stripe's fraud prevention tools.
How We Use Your Information
- To respond to inquiries and support requests
- To process donations and provide tax receipts
- To send you event confirmations, updates, and newsletters you have opted into
- To understand how our website is used and improve it
- To comply with legal obligations applicable to nonprofit organizations
We do not sell, rent, or trade your personal information to third parties.
Third-Party Services
We use the following third-party services, each of which has its own privacy policy:
- Stripe — payment processing. Stripe is PCI-DSS Level 1 compliant. Stripe Privacy Policy
- Google Analytics 4 — website analytics with IP anonymization enabled. Google Privacy Policy
- Resend — transactional email delivery (confirmation emails, receipts)
- Google Maps — embedded map on our Contact page
Data Retention
We retain contact form submissions and donation records for a minimum of 7 years as required by nonprofit accounting standards. Email newsletter subscribers may unsubscribe at any time using the link in any email we send.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal retention obligations
- Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at info@roswellfirstresponders.org.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.
Contact
Questions or concerns about this Privacy Policy may be directed to:
Roswell First Responders Foundation
885 Woodstock Road, Suite 530-550
Roswell, GA 30075
info@roswellfirstresponders.org
678-642-6202